Will I need the monthly maintenance plan?

If you are the type of person who can’t be bothered with all the technical mumbo-jumbo associated with owning and operating a website and need this handled by the experts call us up. Furthermore, if you are the type who needs premiere services and a website that will remain functional come hell or high water, then you should know we include this as part of our deal. All technical aspect of your site will be handled by the expert.

We currently run a Network-Based Integrity Monitoring System, which regulates the sites and ensures everything is working well. This system provides our technicians important updates in real-time. If there is any problem, we will know about it quickly and work to resolve it with all haste.

We have a policy on this:

The first security breach will be handled by us at no cost to our clients. Any subsequent breaches will be paid for by the client at a cost of $125.

Additional cleanups are free, but only for three per year. If you have experienced more than three per year, there is invariably something very serious going on that requires special service. Nevertheless, there has been a 100% effective rate against breaches for all our clients who have switched to our security service.

While you retain the option to select this service or not, we highly recommend it as valuable protection for your site and content.

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What is managed WordPress hosting?

WordPress website requires an important maintenance to keep them working optimally. As mentioned in the previous question (See: Q: Why are updates and backups important?), without regular backups and updates, system failure is imminent.

While most website owners have the best intentions to update and maintain their sites, they can fall behind only to be reminded by system breach. To ensure that all of our WordPress websites on our servers are functioning optimally, we offer to handle the updating and backing up as part of our services. This allows our clients the peace of mind that their site will be kept functional. This is what we call managed “WordPress” services.

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Why are updates and backups important?

Security breaches are a constant problem to the modern website as intellectual property increases in value. If the core and plugin files are not regularly updated they are more susceptible to these attacks and WordPress sites can be left wide open. Furthermore, outdated WordPress sites can stop working of their own volition. Backups keep a solid copy of the site in case there is such a problem. If there is a breach or system failure, the backup can restore the website to functionality.


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Why should I host with you?

With the plethora of hosting ads and options available today, you may be wondering why you would take your business to us rather than a less expensive option like GoDaddy.

The thing to remember will be the difference between price and value. Price is what you will pay if you are interested in paying less, we might not be the best option.

But, the value is what you will receive for your cash, and if you want the best value for your money, we are certainly the best choice.

If you were to look for a hosting option based on observation loan, you may make a poor choice and select an option that is not enough for the needs of your website making your loading times slow and your conversions slower.

Or you could suddenly miss out on important emails because one of the many details to be configured was misconfigured. Finally, not everyone has the technical know-how to really understand what is happening in a website. Even very easy to use websites are subject to the constantly upgrading online world. Without an expert to keep things in order “under the hood” you can spend a lot of time messing around in subjects you know little or nothing about.

This is why hosting is simply the best option for you. We will help you find the very best server for the needs of your website. We will also handle all the configurations for your website to avoid future problem. If you do have a problem we will stay on the line with tech support until the situation is corrected and you are back online.

We pride ourselves in Customer Service. If our clients have an issue, they know they can email us with a notification and have their situation fixed within an hour.

Still not sure? Here are a few more reasons we are the best option for your hosting needs.

  • We provide personalized care for every website hosting on our server. All WordPress Servers are backed up each week and we provide the important updates to WordPress Core files and Plugins as they are needed, but at least once a week.
  • We keep a specific number of clients on each of our servers. This means we also shoulder the added responsibility for the security of each website. This allows ius to keep a tight security protocol across our entire hosting environment.
  • With a hosting option like GoDaddy, your site will be on a platform with a million other sites, what happens to them can affect you too. If your website “neighbor” has been flagged for inappropriate conduct online, you could likely be affected as well.
  • Web sites on our hosting services operate at faster speeds. We recently moved some sites to a new server when they were experiencing difficulty with the speed of their website and their operating time dramatically improved. If you are operating on a server like GoDaddy, all of your web traffic will be coming through a single server portal. This means if the full capacity for the server is especially low tonight, and another site on the server has an especially large amount of traffic today, you could be sidelined.
  • The impact of all the websites on our server is carefully monitored to avoid “resource hogging”. This ensures that all the websites in the community function optimally without interfering with the others.
  • Count on us for premier customer service. If you have any issue with our service, call us up or send us an email and we will have your situation resolved within the hour (in most cases). Furthermore, you won’t have to spend long hours on the phone deciphering incantations from tech support, we are there to do the technical “heavy lifting” for you.
  • Our mission is to make the hosting process as easy for you as possible. If we keep your website up and running, you will have more time to focus on the important work you do, taking time with the family or just taking time for yourself.


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Why do I need hosting?

A website no matter how well-appointed will not get any attention if no one can find it. You can think of a web host as the property on which you will build your online presence, it needs the hook ups, the functionality, and the address. This “property” is actually called a server and the service of maintaining the files that make your website what it is is called web hosting.

If you want to set up a website you need to have to host, this is a service we are proud to offer to our clients. We handle all the particulars and technical details of hosting so that you don’t have to worry about this.

If you want more information on hosting and the options we offer, visit the hosting section of our website.


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If I Use WordPress, Will My Website Look Like a Cookie-Cutter Website?

Absolutely not! We work hard to create a unique theme that fits your brand. We can make your website look awesome, however, keep in mind that there are inherent rules that need to follow, so within that space, we are free to design

Your website is similar to your body. Your body is held upright by your skeleton, no matter what your age is. WordPress for your website is similar to your skeleton in that it creates the structure of your website. However, WordPress does not determine the final look of your website. WordPress is a content management system (CMS), which helps you manage your content. It allows you to organize the content of your website. WordPress acts similar to a word processing program like Microsoft Word, which means that you can effortlessly edit all of your content. 

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If You Decide to Hire us to Create a Custom Theme:

  • The designer will create at least two different home page designs for you to choose from. Then there will be two rounds of edits to help ensure the final design is exactly what you are looking for.
  • If you would like your website further personalized, we can design additional pages at an extra cost. We will identify your key pages and provide a separate design for each page. Then, we will do two rounds of editing to ensure that the finalized design on these pages is to your liking.
  • Once the designs have been finalized, we will take these designs and begin making changes to the theme to create your ideal website. Once these changes are made on your website, you and the designer will have two more edits to make any changes.
  • After the content is inserted into your website, you will have one final chance to make sure everything looks great. If there are any issues, ask for those final changes now.
  • Finally, your website is ready to go live.

If on the other hand, you decide to save money and not use one of our designers, the following steps will take place.

  • We will make any font and color changes to ensure they reflect your branding. We will upload your logo and make any changes that we feel are necessary.
  • We will give then give you the opportunity to review your site and request any changes.
  • Once your content is inserted into the new them, you will be given a final chance to make any changes once you have looked over the site.
  • Finally, your site will go live.
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